Jan 31, 2019
Truth You Can Act On:
- Know people’s motivation: We can’t treat all of our people the same. Everyone’s motivated in different ways and we have to know what’s there why. We have to spend time listening and understanding how your employees are motivated.
- Employees first: Customer service should be a top priority...
Jan 24, 2019
Truth You Can Act On:
- Know people’s motivation: We can’t treat all of our people the same. Everyone’s motivated in different ways and we have to know what’s there why. We have to spend time listening and understanding how your employees are motivated.
- Employees first: Customer service should be a top priority...
Jan 17, 2019
Truth You Can Act On:
- Feel your culture. How? Clarity and consistency in messaging, a clear construct for leaders of all levels to make good decisions, and storytelling. Tell stories that reinforce the culture you’re trying to build.
- Build a healthy workplace. How? No matter the size of the organization, the steps...
Jan 10, 2019
Truth You Can Act On:
- Hire for attitude and beliefs. Don’t hire based on competency. Skills can be trained. Beliefs—not so much. What attitude are you looking for and what kind of mindset do you need in your people? Are you clear on that? Make sure you and your team know this before your next hire.
- Unlock...
Jan 3, 2019
Truth You Can Act On:
- Put it on the calendar. Having regular, uninterrupted one-on-one meetings is a free and effective way to build relationships with your team members. For best results, schedule your meetings on a recurring basis. This could be weekly or bi-monthly; the key is consistency on the calendar.
- Have an...