Aug 18, 2020
Greg Matthews is an award-winning health innovator out to radically disrupt and improve the healthcare industry’s archaic methods for assessing true sources and patterns of influence. As an advisor to dozens of the largest and most successful healthcare companies in the world, he knows how to understand and quantify physicians’ behavior, networks and patterns of influence. On today’s episode, he shares his passion for data-centered innovation and how it affects engagement.
1. Engagement is about being part of something larger
than yourself.
Supporting Quote:
Greg Matthews: “being able to connect yourself to a higher ideal is
a big part of engagement and being able to do things that you
couldn't do on your own by being a part. Of a group of people
focused on that.”
2. The connections your organization requires to
function don’t follow your org chart.
Supporting Quote:
Greg Matthews: “that doesn't necessarily mean that you have to
throw out your org chart and replace it with a social network
diagram, but that social network diagram can help you to actually
understand how your organization functions on a day to day basis.
It can show you where there are. Traps and blocks, uh, in
communication and connection. It can show you where there are
opportunities to enhance, um, communication and connection between
individuals, between departments.
3. Promote the work of individuals on an organizational
level.
Supporting Quote:
Greg Matthews: that doctor doesn't necessarily have to adopt social
networking behavior on their own. They don't have to necessarily be
responsible for emailing their colleagues to say, Hey, here are
some cool things that our hospital is doing. The hospital can
simply feature them in their content. Almost every employee loves
to have the kind of recognition from the organization that says,
Hey, we love what you're doing, and we want to feature it as a way
of talking about the great things our organization is doing
externally.
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